A hot spring resort that’s easily accessible from Tokyo as a day trip
Request for Use
- ● Drunk customers, customers who belong to anti - social gangs, and their associates, and customers with tattoos ( including seals ) are not permitted to enter Hakone Yuryo.
- ● We may refuse to admit customers who act in ways that disturb other customers or who are judged to give an unpleasant impression.
- ● Pets are not allowed at Hakone Yuryo.
- ● Children under elementary school age (7 years old) are not admitted to the public baths “Honden Yurakuan Oyu”. Please use the private open - air bath "Hanare Yuya Kaden." Reservation for private baths can be made up to one month in advance.
- ● Persons wearing diapers are not permitted to bathe.
- ● We are not responsible for any accidents, injuries, loss or theft of articles and so on occurring in the facilities.
- ● Responses may take a few days as we respond sequentially. Thank you for your patience.
What are the opening hours?
Weekdays 10:00 - 20:00, weekends and public holidays 10:00 - 21:00.
Final admission will be one hour before closing.
Does Hakone Yuryo open every day?
Hakone Yuryo is open 365 days a year. However, please note that we sometimes close for facility maintenance.
How much does it cost to park?
Parking is free. ( 92 cars )
Please note that parking spaces are limited.
Can I bring in food and drink?
Bringing in food and drink is not permitted.
Can anyone use Hakone Yuryo?
Drunk customers, customers who belong to anti - social gangs, and their associates, and customers with tattoos ( including seals ) are not permitted to enter Hakone Yuryo.
Can I bring my pet with me?
Pets are not allowed at Hakone Yuryo. There is a dog hotel in Hakone Iriuda.
Can I use only the restaurant and relaxation spaces?
You can use only the restaurant "Irorisaryo Hachiri" or relaxation space "Hogushian Yururuka."
Hakone Yuryo has large Public baths, private open - air baths, a restaurant, and relaxation spaces. Each facility is independent so you can use only the ones you wish to experience.
*Since the relaxation space "Hogushidokoro Zaraku" is located in the Public baths, you will be charged for using the Public baths.
Is there wheelchair access at Hakone Yuryo?
Yes, customers who use wheelchairs can also use Hakone Yuryo.
There is a "universal design" room in the private open - air bath "Hanare Yuya Kaden." The facility is step - free up to the room and customers who use wheelchairs can access up to the entrance in their wheelchair. The Public baths “Honden Yurakuan Oyu” is also accessible for customers who use wheelchairs up to the entrance, but it is not permitted to use wheelchairs thereafter.
Public baths Usage
What time does the public baths open?
The Public baths "Honden Yurakuan Oyu" is open weekdays 10:00 - 20:00, weekends and public holidays 10:00 - 21:00. Final admission will be one hour before closing.
Is there a time limit?
There is no particular time limit during opening hours.
Can anyone bathe?
The following customers aren't permitted to bathe in the public baths:
- Children aged 7 & under *Please use the private open - air bath "Hanare Yuya Kaden."
- Person wearing diapers
- Intoxicated person
- Person with tattoos
- *Mixed bathing of the guests aged 7 yrs old & older in the public baths is not allowed.
- *We may refuse to admit customers who act in ways that disturb other customers or who are judged to give an unpleasant impression.
- *Wheelchairs cannot be used in the Public baths "Honden Yurakuan Oyu."
Is there a sauna?
Yes, there is a sauna. We also offer the Loyly service.
What free bathroom amenities are available?
Shampoo, conditioner, body soap, hair dryers, cotton swabs, face wash foam, cotton puffs ( female Public baths ), face gel cream ( female Public baths )
Do you rent out towels?
There is no towel rental at Hakone Yuryo. You can purchase a towel at the reception desk.
( Bath towel 450 JPY, face towel 250 JPY )
Do you have indoor clothes to wear?
You can rent indoor clothes at the reception for 300 JPY.
Is there a break room?
There is a break room in the public baths "Honden Yurakuan Oyu." Besides the tatami mat room, there are also recliner chairs, a space where you can lie down by yourself, and a space for women only.
Private open - air baths
How big are the private rooms?
There are three types.
· Ichi - No - Maki: 18 square meters · Ni - No - Maki: 24 square meters · San - No - Maki: 32 square meters
How many people can use the private open - air baths?
The baths have different capacities.
· Ichi - No - Maki: Up to 2 people · Ni - No - Maki, San - No - Maki: Up to 4 people
For how many hours can I use the private open - air baths?
You can use them for as long as you like for 2 hours or more during opening hours. You can extend your time in blocks of 30 minutes.
Can I eat in the rooms?
You can eat anything that you bought in Hakone Yuryo. However, it is not permitted to bring or have delivered food from the restaurant "Irorisaryo Hachiri."
Can I make an advance reservation?
We accept reservations over the phone and reservation Form one month before use.
TEL: +81 460 - 85 - 8411 ( reception time weekdays 10:00 - 20:00, weekends and public holidays 10:00 - 21:00 )
What free bathroom amenities are available in the private open - air baths?
Shampoo, conditioner, body soap, hair dryers, face towels, bath towels, toothbrushes, hairbands, cotton pads, cotton swabs, skincare lotion ( San - No - Maki only: yukata robes )
Can anyone bathe?
Persons wearing diapers are not permitted to bathe.
Unaccompanied customers under 18 years of age are not permitted to bathe.
Is Wi - Fi available?
Yes, free Wi - Fi is available.
Can I rent a PC?
No, we do not have PCs available for rent.
Can I make an advance reservation?
Reservations can only be made on the day of your arrival. (reservations cannot be made in advance)
Can anyone use the relaxation spaces?
For “Hogushian Yururuka” and the public baths “Hogushidokoro Zaraku,” we will ask you about your current physical condition.
If you have high blood pressure, poor health, allergies, are seeing a doctor, are taking medicine, or are pregnant, please be sure to tell us when you make your reservation. We may not be able to offer your preferred treatment.
Please refrain from consuming alcohol before receiving treatment since this will place a burden on your body. In addition, for pregnant customers, we only offer facial treatment or shoulder/head relaxation.
Can I reserve a table only?
Reservations can be made from one month in advance. However, reservation is not possible between 12:00 and 14:00 on weekends and holidays.
* Depending on the date, we may not be able to accept reservations for the whole day.
Is there a menu for children?
We have a menu for children called "Warabe."
Where is the nearest train station?
Hakone Tozan Line "Hakone - Yumoto Station" is the nearest station.
Is there a shuttle bus?
We offer a free shuttle bus from Hakone - Yumoto Station. It runs daily approximately every 10 - 15 minutes. ( Time required: approximately 3 minutes )
Can I stay at Hakone Yuryo?
We do not offer accommodation.
Do you have cell phone chargers?
We do not provide cell phone chargers.
Is there a public telephone?
There are no public telephones at Hakone Yuryo.
Do you have a diaper changing table or nursing room?
Diaper changing tables are available in the multipurpose toilets. There is no nursing room at Hakone Yuryo.
Can I use a credit card?
We only accept single payment ( not payment in installments ).
Accepted credit cards: Visa, Mastercard, JCB, UnionPay